Terms of service

Welcome to KAELORA™! Throughout this website, the terms “we”, “us”, and “our” refer to KAELORA™. We provide this website, including all information, content, tools, and services available to you, the customer, conditioned upon your acceptance of all policies and conditions stated here to offer you a premium shopping experience (the "Services"). Our store is powered by Shopify, which provides the underlying e-commerce platform.

The following terms and conditions, along with any referenced policies (these "Terms of Service" or "Terms"), govern your rights and responsibilities when using our Services. Please read them carefully, as they contain important information regarding your legal rights, warranties, and limitations of liability.

By visiting our site or purchasing something from us, you engage in our Services and agree to be bound by these Terms, as well as our Privacy Policy. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services.

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site.

To access certain features or make a purchase, you may be required to provide current, complete, and accurate purchase and account information, including your email address and payment details. You are solely responsible for safeguarding your account credentials and for all activities that occur under your account. You may not transfer or sell your account to any third party.

We have made every effort to display the colors and images of our products as accurately as possible. However, we cannot guarantee that your computer monitor's display of any color will be completely accurate.

We do not warrant that the quality of any products, services, or other material purchased by you will perfectly meet your expectations. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time or limit the sales of our products to any person, geographic region, or jurisdiction.

Placing an order constitutes an offer to purchase. KAELORA™ reserves the right to refuse or cancel any order you place with us for any reason. Your order is not accepted until confirmed by KAELORA™ and payment has been fully processed. Please review your order carefully before submitting, as we may not be able to accommodate cancellation requests once an order is processed. If we make a change to or cancel an order, we will attempt to notify you via the contact information provided at checkout.

Purchases are strictly for personal or domestic use. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the product for commercial export or unauthorized retail.

Prices for our products are subject to change without notice. The price charged will be the price in effect at the time the order is placed. Unless expressly stated otherwise, prices do not include applicable taxes, shipping, customs, or import duties.

You agree to provide current, complete, and accurate billing and credit card information for all purchases. You represent and warrant that you have the legal right to use any credit card(s) utilized in connection with any transaction and that you will pay all charges incurred at the posted prices.

While we strive for prompt processing, we are not liable for any shipping or delivery delays. All delivery timelines are estimates and are not guaranteed. We are not responsible for delays caused by carriers, customs clearance, or force majeure events. Risk of loss and title for items purchased pass to you upon our delivery to the carrier.

All content included in our Services—such as text, graphics, logos, images, audio clips, digital downloads, and software—is the property of KAELORA™ or its content suppliers and protected by international copyright and trademark laws.

These Terms grant you a limited, non-exclusive license to access and make personal use of the Services. You may not reproduce, distribute, publicly display, or create derivative works from any material found on our site without our express written consent.

We may provide you with access to third-party tools over which we neither monitor nor have any control or input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations, or conditions of any kind. Your use of optional third-party tools is entirely at your own risk.

Certain content, products, and services available via our Services may include materials from third parties. We are not responsible for evaluating the content or accuracy of third-party websites and will not have any liability for any third-party materials or websites. Direct any complaints, claims, or questions regarding third-party products directly to the third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Our store is hosted on Shopify Inc. While they provide the platform, any contract of sale is made strictly between you and KAELORA™. By using the Services, you acknowledge that Shopify is not responsible for any aspect of the transaction or any damages arising from the purchase of products.

Your submission of personal information through the store is governed by our Privacy Policy. By using the Services, you acknowledge that you have read and agreed to this policy.

If you send us creative ideas, suggestions, proposals, or other materials (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, and otherwise use them in any medium. We are under no obligation to maintain comments in confidence or pay compensation for them.

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, and availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

In addition to other prohibitions set forth in the Terms, you are prohibited from using the site or its content for any unlawful purpose, to solicit others to perform unlawful acts, to violate any international, federal, or state regulations, or to infringe upon our intellectual property rights. We reserve the right to terminate your use of the Services for violating any of the prohibited uses.

No automated software, bots, or scraping tools may access or interact with the Services unless explicitly authorized by standard internet protocols. We reserve the right to block any such activity.

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. We may terminate this agreement at any time without notice if we suspect you have failed to comply with any term or provision.

The Services and all products delivered to you are provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties of merchantability, fitness for a particular purpose, durability, and non-infringement.

Questions about the Terms of Service should be sent to our official customer support team at: help@kaelorawb.com